An exciting opportunity to join the team of 999 call handlers and dispatchers within the Combined Control Centre for the Ambulance and Fire and Rescue Services. Applicants would need to be able to work at a high pace and level of accuracy whilst using advanced computer based systems to triage and prioritise emergency calls. As the first point of contact for members of the public in an emergency this role carries a high level of responsibility and reward. Candidates will require excellent communication skills, a good level of computer literacy with previous customer service and/or telephony or call handling experience being beneficial. Previous experience within either the emergency medicine or Fire and Rescue environment may be beneficial although is not required. For an informal discussion please contact Gordon Hunt on 01534 444713.
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